Privacy Policy

EQUOTE does not sell or distribute your information beyond what is necessary to process your application. EQUOTE is committed to data security and protects your personally identifiable information on www.equote.com.

EQUOTE has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers the website www.equote.com. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions.

If you have questions or complaints regarding our privacy policy or practices, please contact us at info@equote.com. If you are not satisfied with our response you can contact TRUSTe here.

How does EQUOTE use my information?

EQUOTE uses your personally identifiable information to prepare your insurance application. From this information, EQUOTE prepares instant online quotes (as available) using the rating methods of our participating insurance companies.
Unless you expressly give us permission to do so, or unless required by law, EQUOTE does not willfully use or disclose personally identifiable information. However, we may share aggregated statistical information about the use of the EQUOTE Web site with our participating insurance companies or business partners. Even in this case, individual users’ personally identifiable information is not disclosed.

How do EQUOTE’s participating insurance companies use my information?

All of the companies use the information you provide for one general purpose: to provide you with an accurate insurance premium quote. Personally identifiable information such as name, address, or birth date is collected as part of the process of requesting an insurance policy. Companies use your personally identifiable information in combination with other information you provide about your insurance needs.
However, the rating criteria may be different for each participating insurance company and each company may place different emphasis on particular aspects of your information. Where permitted by law, your personally identifiable information may also be used to request a credit report or your claims history from a third party, or to verify other information you have provided. EQUOTE does not control the privacy practices of our participating insurance companies.

When do you send my information to an insurance company? Do I have control over this?

Yes, you always have total control over whether EQUOTE sends your personally identifiable information to insurance companies and to which companies this information is sent. Only after you have filled out the online application and click the submit button, your information will be sent to insurance carriers of your choice. Some insurance carriers require a paper application after the online application is submitted. EQUOTE will send you a pre-populated paper application with your completed information and request your signature. Only when the form is signed and received, does that information get sent to the insurance carrier of your choice.

Does EQUOTE sell my information to other companies?

No. EQUOTE never resells, trades, leases or rents the personally identifiable information of our users to other companies.

Does EQUOTE store my information?

Yes. All information submitted through EQUOTE is stored on our servers. EQUOTE does not use this information except to process your request to provide quotes, or with your permission: to forward it to an insurance company when you request coverage.

How long is my Data Retained for?

We will retain your information for as long as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How does EQUOTE protect my information as it passes over the Internet?

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Our online insurance application forms use the SSL (Secure Sockets Layer) protocol. With SSL, our information is encrypted as it travels between your computer and our servers. Encryption makes it exceedingly difficult for others to view your information.

Does EQUOTE use cookies?

Yes, for limited purposes only. “Cookies” are small text files saved on your computer’s hard drive and stored in memory while your browser is running. Each time you visit the site, we may detect the type of operating system, internet browser and e-mail program you use. This allows us to notify you of potential problems with our applications and certain operating system/internet browser combinations. Determining the email program in use lets us send communications that are compatible with your system.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Does EQUOTE collect information from children?

EQUOTE does not knowingly solicit data from children nor do we knowingly market to children.

What do sites that have links to/from EQUOTE do with my information?

Other Web sites or business partners that have links on our site may collect personal information from you apart from EQUOTE. The information practices of these other Web sites are not covered by this privacy statement.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete/remove or deactivate it by emailing our Customer Support at info@equote.com or by contacting us by telephone or postal mail at the contact information listed below.

Will I be notified of Privacy Statement Changes?

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

EQUOTE
2731 Shelter Island Dr. Suite A
San Diego, CA 92106
T 800.354.1666
T 619.222.7212
F 619.221.8545
info@equote.com

Privacy Policy Effective date: 10/20/2011